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Malaysia Digital Transformation
Digital Transformation

Digital Transformation Guide for Malaysian SMEs

From East to West Malaysia, build digital competitiveness with AI.

The Malaysian SME Digital Opportunity

Malaysia's digital economy is growing rapidly. For SMEs in KL, Penang, JB, or East Malaysia, now is the time to embrace digital tools.

storefront 1. E-Commerce for SME Market Expansion

  • • Shopee/Lazada Integration: Sync inventory across marketplaces
  • • Local Payment: FPX, Touch n Go, Boost, GrabPay
  • • Trilingual: BM + English + 中文
  • • J&T/Pos Laju shipping integration

2. AI-Powered Financial Management

SST Automation

Auto calculate and report SST for LHDN compliance.

Smart Invoicing

Generate invoices, track payments, send reminders.

Bank Reconciliation

Connect Maybank, CIMB, Public Bank for auto matching.

chat 3. WhatsApp AI Assistant

24/7 customer service in BM, English, or Chinese via WhatsApp.

60%

SME Success Stories

60% increase in online sales, 50% less customer service workload.

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